Job Description

Academy District 20 Mission Statement

The mission of Academy District 20 is to educate every student in a safe and nurturing environment and to provide comprehensive, challenging curricular and extracurricular opportunities that meet the unique needs of every individual by expanding interests, enhancing abilities, and equipping every student with the knowledge, skills, and character essential to being a responsible citizen of our community, our nation, and the world.

Job Description: Essential Position Functions

Responsible for the support of digital resources used by staff and students in the district; organizes and maintains the district data privacy screening process, trains building digital resource teams, and assists with the screening of educational digital resources to insure vendor privacy policies and terms of service annually meet or exceed state and/or Academy District 20 standards; supports the district process for technology hardware replenishment; supports the technical integration of various systems and resources into and out of the District’s supported Learning Management System (LMS)

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.

  • Reports consistently for work as scheduled
  • Performs other duties as assigned
  • Attains proficient or higher evaluations on established Performance Standards
  • Assists and supports school digital resource teams with the District’s Digital Resource Inventory process
  • Assists in the development and implementation of the Information Technology (IT) Department site plan
  • Assists with management of technologies and digital resources including support of the District LMS
  • Assists with the research, coordination, and management of current and emerging software applications and their integrations
  • Attends pre-job training, ongoing training, and meetings as required during the school year in order to remain up-to-date on job procedures
  • Collaborates with IT staff on technical issues relating to instructional and digital resource applications
  • Collaborates with Learning Services staff to insure the privacy policies and terms of service, including electronic versions of textbooks, meet or exceed state and/or Academy District 20 standard for educational digital materials
  • Collaborates with Purchasing Department and Legal Services staff to insure privacy policies and terms of service meet or exceed state and/or Academy District 20 standards for educational digital resources
  • Coordinates and provides guidance for student data privacy and student personally identifiable information (SPII)
  • Coordinates and trains digital resource teams on the District’s Digital Resource Inventory process
  • Coordinates multi-school purchasing/licensing of digital resources
  • Supports Google Suite resources including console management and troubleshooting
  • Develops, posts, and otherwise distributes instructional materials for technical support
  • Performs operational support of technical equipment
  • Receives and troubleshoots technical LMS-related issues at the school level and coordinates solutions with appropriate IT staff
  • Researches the latest digital resources and technologies that support education
  • Serves as an effective and supportive team member of the IT department
  • Supports the communications and implementation of the LMS plans and coordinates related resources among district departments and schools
  • Works collaboratively with the Director of Information Technology - Digital Integration Services (IT-DIS) and other team members on projects related to Digital Resources, data privacy, and technology hardware in support of teaching and learning including the evaluation and acquisition of hardware and digital resources
  • Works collaboratively with the Information Technology Apps and Data Services (IT-ADS) team to maintain a current database of privacy policies and terms of service status of educational digital resources for Academy District 20 staff and students, and community transparency
  • Works with District Technology Technicians, District IT, and school staff to resolve issues and problems
  • Works with the Director of IT-DIS and other team members to determine and communicate the district’s vision for the integration of educational technology and digital resources
Qualifications: Knowledge, Skills and Abilities Required

  • Ability to communicate effectively verbally and in writing
  • Ability to create, access, input, retrieve, and manipulate information in various software systems
  • Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
  • Ability to follow oral and written instructions
  • Ability to greet and interact with the public in a courteous and professional manner
  • Ability to maintain confidentiality
  • Ability to manage simultaneous demands and set clear priorities
  • Ability to operate standard office equipment, performing a wide range of supportive tasks
  • Ability to train others in procedures and the use of equipment
  • Ability to use computer equipment and related software to support diagnostics
  • Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
  • Ability to work independently without direct supervision
  • Commitment to the education of students as a primary responsibility
  • Computer proficiency including office productivity applications
  • Considerable knowledge of computer equipment and related software
  • Demonstrated ability to manage simultaneous demands and set clear priorities
  • Demonstrated ability to work well with others in a team setting
  • Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
  • Detail-oriented
  • Energetic, creative, innovative, flexible
  • Excellent cooperative, collaborative, and problem-solving skills
  • Knowledge of and experience with common productivity packages, apps, and browsers and willingness to learn
  • Knowledge of and experience with the latest and recent version of major operating systems including Microsoft, Apple, and Macintosh
  • Knowledge of how technology supports learning
  • Knowledge, experience, and skill in the operation, configuration, troubleshooting of technical devices, and related software
  • Strong organizational, interpersonal, written, listening, and verbal communication skills
  • Successful project management skills
  • Understanding of student data privacy laws
  • Willingness to participate in ongoing training as required

Required Qualifications:

  • High School Diploma or General Education Diploma (GED)

Preferred Qualification:

  • Associate’s or Bachelor’s Degree
  • Experience and understanding of digital resource data privacy policies and terms of service
  • Knowledge of Federal and State student data privacy laws
  • Knowledge of Learning Management Systems, preferably Google Classroom and Schoology
  • Demonstrated proficiency with Office 365 and Google Suite

Additional Work Environment Information:

  • Work is generally performed in an office environment.

See general Work Environment details below.

Additional Physical Demands Information:

  • Lifts or carries burdens weighing up to 25 lbs. while performing duties
  • Conducts activities involving climbing, stooping, kneeling/bending, crouching/squatting, twisting, and reaching

See general Physical Demands details below.




Salary/Pay: $21.32 per hour

Hours per Day: 8

Number of Days per Week: 5

Days of the Week: Mon, Tues, Wed, Thurs, Fri

Number of Days per Year: 260
FTE: 1

TE: 1

Work Environment:

The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.

  • The noise level in the work environment may alternate among quiet, moderate, and loud.
  • The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.
  • The incumbent is required to work scheduled school/work hours and/or days.
  • The incumbent may be required to work extended school/work hours and/or days as directed.

Physical Demands:

The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions.

  • Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
  • Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
  • Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils

Cognitive Functions:

The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills.

Additional Information:

New Applicants: Please note that if you are hired by District 20, fingerprinting is required. You will be responsible for the fingerprinting charge at the Colorado Springs Police Department as well as for the FBI charge.


All custodial positions require the ability to lift 50 pounds and to push/pull burdens up to 100 pounds.


All special education positions require the ability to safely lift 50 pounds each in a two person lift.

How to Apply:
Current District 20 Staff:
Current District 20 staff members should complete a transfer request form and return it to the Human Resources Office. The transfer request form and important transfer information can be found on the District 20 Intranet site: Click on 20Net Forms and Documents, click on 20Net Human Resources Documents, click on HR - Other Forms and Miscellaneous, and click on the document name HIRING - Transfer Request Form.
New Applicants:
New applicants must register with the Academy District 20 Employment Opportunities site and complete an online application. Please identify your interest in specific positions on the Preferences page of the online application. Since school administrators will be able to access your completed online application, please do not call to request site visits or interviews at the school. Please direct all inquiries via the email address indicated on the posting.
If you are a new applicant and are invited to interview for a classified position, please consider bringing the following documentation to your interview:
  • Transcripts (undergraduate and graduate, if applicable): Copies acceptable. If you did not receive a degree, but attended a college or university and have a minimum of 48 credit hours, you may provide transcripts.
  • Specialized training certification: Copies acceptable.
  • Letters of Recommendation.
Email Contact: carmen.studer@asd20.org

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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