Job Description


EAC (Education and Administration Center)

Recruiting Start Date:


Estimated Start Date:


The Special Education Family Liaison serves as a neutral and confidential management resource for parents, guardians, and district staff regarding the District’s Special Education Program and its services and activities before, during, and after identification of a disability. The Special Education Family Liaison facilitates an understanding of and provides resources and information related to Special Education programs; works collaboratively with District staff and parents to assist parents/guardians in accessing programs and resources both in the district and within the community; and facilitates clear communication and assists in addressing and resolving parent/guardian concerns. The Special Education Family Liaison n is an integral part of the Special Programs team and takes a leadership role in the District’s Special Education Advisory Committee.

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.

  • Reports consistently for work as scheduled

  • Performs other duties as assigned

  • Attains proficient or higher evaluations on established Performance Standards

  • Adheres to appropriate emergency procedures when necessary

  • Adheres to established schedule unless otherwise notified

  • Assists administrators, teachers, and staff in scheduling meetings, planning workshops, and providing support to families

  • Attends IEP meetings upon request and accompanies families to meetings and site visits as needed

  • Collaborates with school administration, legal, and public safety agencies to address student conduct and attendance issues

  • Coordinates professional development activities for families and staff in areas related to special education policies and procedures

  • Develops communication strategies for families transitioning to District-provided services

  • Ensures student and parent rights under IDEA and utilizes Alternative Dispute Resolution methods

  • Guides families through the Individual Education Program (IEP) process and provides information on educational and community resources

  • Increases family involvement in community resources, activities, and support groups

  • Initiates contact with parents/guardians to explain available services within the district and community

  • Leads the Special Education Advisory Council and facilitates meetings with stakeholders to improve special education services

  • Maintains confidentiality of all records and information

  • Maintains updated information on community organizations and social service agencies for special needs students and families

  • Organizes parent support groups and facilitates home-to-school communications

  • Performs clerical tasks such as reporting progress to the special education leadership team and maintaining activity logs

  • Provides training opportunities for parents regarding IDEA and the Special Education process

  • Responds to family inquiries and assists in accessing Special Education programs and services

Knowledge, Skills, and Abilities

  • Ability to adapt to changing technologies and to learn functionality of new equipment and systems

  • Ability to communicate effectively verbally and in writing

  • Ability to create, access, input, retrieve, and manipulate information in various software systems

  • Ability to establish and maintain accurate record keeping, document management, and filing systems

  • Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public

  • Ability to follow oral and written instructions

  • Ability to greet and interact with the public in a courteous and professional manner

  • Ability to maintain confidentiality

  • Ability to manage simultaneous demands and set clear priorities

  • Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities

  • Ability to work independently without direct supervision

  • Commitment to the education of students as a primary responsibility

  • Communicates effectively with students and adults in a wide variety of settings

  • Computer proficiency including office productivity applications

  • Considerable knowledge of policies, procedures, and overall district functions

  • Demonstrated ability to manage simultaneous demands and set clear priorities

  • Demonstrated ability to work well with others in a team setting

  • Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness

  • Demonstrates effective organizational and time management skills

  • Detail-oriented

  • Energetic, creative, innovative, flexible

  • Excellent cooperative, collaborative, and problem-solving skills

  • Knowledge of office methods and procedures

  • Knowledge of Special Education, other educational programming, and associated legal requirements as related to the needs of the students assigned to the teacher

  • Promotes a positive climate, culture, and community

  • Strong organizational, interpersonal, written, listening, and verbal communication skills

  • Student-centered and relationship-focused

  • Understanding of data privacy laws and their implications for the educational community

  • Willingness to participate in ongoing training as required

Work Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.

  • The noise level in the work environment may alternate among quiet, moderate, and loud.

  • The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.

  • The incumbent is required to work normal school/work hours and/or days.

  • The incumbent may be required to work extended school/work hours and/or days as directed.

Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions.

  • Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties

  • Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices

  • Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils

  • Typical demands require staff to lift and carry up to 20 pounds, and may be higher for some assignments depending on position and student need; climb stairs, ladders, and/or stools; reach, hold, grasp and turn objects; use fingers to operate computer keyboards; feel the shape, size and temperature of objects.

Cognitive Functions: The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, and use interpersonal skills.

Required Qualifications:

  • Bachelor’s (Baccalaureate) degree (e.g., B.A., A.B., B.S.) in education, social work, psychology, or counseling related field

  • 3-5 Years Experience working in an education related field with knowledge of Special Education core concepts, including knowledge of IEPs, IDEA, MTSS, and Special Education regulations and legal/statutory requirements

Compensation Range:


(Based on job relevant experience at 100% FTE)

Scheduled Weekly Hours:


Hours per Day:

8.0 hour(s) per day

Number of Days per Year:

183 days M-F

Benefits Eligibility:

Full-time - Regular

For more information on our benefits, please visit Employee Benefits | Academy District 20 (

FLSA Status:

United States of America (Exempt)

How to Apply:

New applicants (including current district staff members) must use the Workday application portal. Documents emailed directly to a supervisor will not be considered for application purposes and will not receive a response. A completed online application also includes the following uploaded documents in PDF format:

  • A letter of application which states why you feel you are qualified for this position, and your background and experience relating to this position

  • A current resume

  • Complete undergraduate and graduate transcripts (in color, readable, and reflecting official status where applicable)

  • Three current letters of recommendation (optional)

  • License (if applicable)

Please do not call to request site visits or interviews at the school/location. Please direct all inquiries via the email address indicated on the posting.

Hiring Manager Email:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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