Job Description

Academy District 20 Mission Statement

The mission of Academy District 20 is to educate every student in a safe and nurturing environment and to provide comprehensive, challenging curricular and extracurricular opportunities that meet the unique needs of every individual by expanding interests, enhancing abilities, and equipping every student with the knowledge, skills, and character essential to being a responsible citizen of our community, our nation, and the world.

We Believe:

  • An educated citizenry is the cornerstone of a democratic republic.
  • Every individual has innate worth and is entitled to be treated with respect.
  • Learning is a lifelong endeavor.
  • Every individual can learn and does so in a variety of ways.
  • The education of each student is a responsibility shared by students, families, schools, and communities.
  • Parents have both the right and the responsibility to choose the school, curriculum, and program(s) that best meet the needs of their student(s).
  • The development of virtuous character is equal in importance to academic growth and critical to developing responsible citizens of our community, our nation, and the world.
  • Whether in the classroom or at home, students achieve best in a nurturing environment where physical, intellectual, and emotional health is emphasized and safety is assured.
  • Students must be held to the highest standards of academic achievement while recognizing the true success of our academic program is measured by the success of each student relative to his or her unique potential and individual progress.
  • Every graduate must be fully prepared for the post-graduation path of his or her choice.
  • Every student, staff member, and volunteer is responsible for the effective and efficient use of supplies, facilities, and financial resources.

Academy District 20

Academy District 20 (ASD20), founded in 1957, serves more than 25,000 students in northern Colorado Springs. A growing district, ASD20 added approximately 7,000 students in the past 15 years, and anticipates adding 5,000 in the next 10 years. With 32 schools, including 18 elementary schools, one K-8 online school, six middle schools and seven high schools, the district is considered, "The Peak of Excellence." For seven consecutive years, the district has been Accredited with Distinction by the Colorado Department of Education and thanks to the overwhelming support of its constituency, the ASD20 passed a $230 million bond measure in 2016. The bond funds will provide improvements to each school and also build two new elementary schools, one new middle school and a learning and innovation center.

Organization Description / Mission Statement

The mission of Information Technology, a team of innovative professionals committed to leadership, connections, and solutions, is to prepare students for academic success in a global environment by linking community, departments, and schools.

Job Goal

Designs, maintains, and improves the local and wide area networks within the district, building wireless networks, including virtual server, firewall, web filter, storage area network, and windows server administration; works to pioneer new ways that technology can impact the instructional and business goals of the school district; covers the duties of other members of the Network Services Team as assigned, including phone system administration, Windows/Linux system administration, and third-tier PC support.

Job Description: Essential Position Functions

The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time.

  • Reports consistently for work as scheduled
  • Performs other duties as assigned
  • Attains proficient or higher evaluations on established Performance Standards
  • Administers the following systems and services: Virtual hosts and the virtual servers installed on those hosts; Windows 2008, 2012, and 2016 Servers; Network Switches and Routers; Print Servers and associated queues; including, but not limited to Active Directory, DNS, OU design/configuration/maintenance, GPOs, Security Monitoring, Account management, integration, etc.
  • Applies new products to make computer use for the end-user as easy as possible
  • Assists in the planning and upgrading of server and network hardware and software replacement, warranty and cost estimations
  • Designs and implements the data communications switches and software involved in district and site network functions
  • Designs and implements the new centrally managed district wireless access system within each building to include security
  • Designs and oversees the installation and configuration of district wide area network, local area networks, and wireless networks. This includes, but is not limited to: servers, switches, routers, firewalls, wireless radios and wireless access points.
  • Designs, maintains, and configures the district’s anti-virus system
  • Designs, maintains, and configures the district’s server disaster recovery procedures
  • Designs, maintains, and patches servers
  • Ensures that network services and functions are available for all end users, are properly backed up and are prepared for a disaster recovery scenario
  • Implements and monitors network security and user privileges for all district network functions
  • Maintains a thorough documentation process of pertinent network designs, configurations and processes
  • Maintains and modifies the wireless network both between and within buildings
  • Maintains awareness of new hardware and software products
  • Maintains network security through proper configuration of VPN and Firewalls
  • Modifies the configurations to respond to changes in district bandwidth and security requirements
  • Monitors and troubleshoots data communications between the district and all outside service providers
  • Monitors bandwidth usage and respond to increasing requirements by developing new configurations and recommending hardware replacement
  • Participates in training activities to further knowledge
  • Responds to Help Desk tickets related to but not limited to, network issues, systems management, printers/printing, and other system issues
  • Serves as an effective team member of the Information Technology Department
  • Sets up, maintains and troubleshoot Windows 2008/2012/2016 software-based servers
  • Stays current with changes in wireless and security advances to combat security threats
  • Troubleshoots networking issues

Qualifications: Knowledge, Skills and Abilities Required
  • Knowledge of and experience with Aruba ClearPass Network Access Control systems
  • Knowledge of and experience with Aruba Wireless Access Points and Controllers
  • Knowledge of and experience with common iPad productivity packages, apps, and browsers
  • Knowledge of and experience with common PC productivity packages, apps, and browsers
  • Knowledge of and experience with common tablet apps and willingness to learn
  • Knowledge of and experience with HP ProCurve data switches
  • Knowledge of and experience with LAN/WAN and Wireless Networking Concepts
  • Knowledge of and experience with Palo Alto Firewall Systems
  • Knowledge of and experience with ShoreTel VoIP telephony systems
  • Knowledge of and experience with the following: Operating Systems: Windows Desktop (7 & 10), Server 2008, 2012, 2016, Linux, VMware Enterprise administration and Hyper-V; Network Protocols: Ethernet, Wireless (802.11a,b,g,n), TCP/IP, OSPF, 802.1q VLANS, DNS, DHCP, VoIP; Network Security: Firewalls, VPNs, Wireless Security Protocols; Network Management: SNMP, SSH, Telnet, TFTP, FTP, LDAP, AD, Network Management Applications
  • Knowledge, experience, and skill in the operation, configuration, troubleshooting, and repair of computer equipment, technical devices, and related software
  • Commitment to the education of students as a primary responsibility
  • Computer proficiency including office productivity applications
  • Considerable knowledge of computer equipment and related software for diagnostics
  • Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
  • Detail-oriented
  • Energetic, creative, innovative, flexible
  • Excellent cooperative, collaborative, and problem-solving skills
  • Experience networking client devices over wired and wireless networks
  • Maintains network security through proper configuration of VPN and Firewalls
  • Strong organizational, interpersonal, written, listening, and verbal communication skills
  • Technical, analytical, and interpersonal skills
  • Willingness to participate in ongoing training
  • Ability to communicate effectively verbally and in writing
  • Ability to create, access, input, retrieve, and manipulate information in various software systems
  • Ability to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general public
  • Ability to follow oral and written instructions
  • Ability to greet and interact with the public in a courteous and professional manner
  • Ability to maintain confidentiality
  • Ability to manage simultaneous demands and set clear priorities
  • Ability to operate standard office equipment, performing a wide range of supportive tasks
  • Ability to train others in procedures and the use of equipment
  • Ability to use computer equipment and related software to support diagnostics
  • Ability to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilities
  • Ability to work independently without direct supervision
  • Commitment to the education of students as a primary responsibility
  • Computer proficiency including office productivity applications
  • Considerable knowledge of computer equipment and related software for diagnostics
  • Demonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthiness
  • Detail-oriented
  • Energetic, creative, innovative, flexible
  • Excellent cooperative, collaborative, and problem-solving skills
  • Experience networking client devices over wired and wireless networks
  • Maintains network security through proper configuration of VPN and Firewalls
  • Strong organizational, interpersonal, written, listening, and verbal communication skills
  • Technical, analytical, and interpersonal skills
  • Willingness to participate in ongoing training

Minimum Qualifications
  • 1 year of experience as a network administrator
  • 1 year of experience as a wireless networking engineer
  • 2 years of experience as a Windows Systems Administrator
  • Bachelor’s degree in Computer Science or related experience
  • Experience evaluating, configuring, and troubleshooting a wide variety of datacom and telecom software and devices
  • Experience in Ethernet-based network and Microsoft Windows System administration with a demonstrated knowledge of troubleshooting and problem solving in the same; including data backup and disaster recovery management
Supervisory Role

No

Reports To Director for Information Technology - Support Services Terms of Employment 230-day position Salary
The district offers a comprehensive compensation package. Placement is dependent upon experience at Staff Specialist Salary Level VIII with a starting salary of $61,964. The district also offers medical benefits, life insurance, and salary benefit dollars if an individual chooses not to take the medical benefits plan.

Work Environment:

The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive.

  • The noise level in the work environment may alternate among quiet, moderate, and loud.
  • The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.
  • The incumbent is required to work scheduled school/work hours and/or days.
  • The incumbent may be required to work extended school/work hours and/or days as directed.

Physical Demands:

The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions.

  • Sits, stands, walks, stoops, kneels, and crouches/squats while performing duties
  • Has oral and auditory capacity enabling interaction interpersonally and/or through communication devices
  • Uses eyes, hands, and finger coordination enabling the use of equipment and writing utensils

Cognitive Functions:

The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills.

Additional Information:

Due to the large number of applications we receive, we are unable to contact those applicants not selected for interviews. Thank you for your understanding.

How to Apply:
New applicants (including current district staff members) must register with the Academy District 20 Employment Opportunities site and complete an online staff specialist application. A complete online application also includes the following uploaded documents:
  • A letter of application which states why you feel you are qualified for this position, and your background and experience relating to this position.
  • A current résumé.
  • Three current letters of recommendation (i.e., less than one year old and preferably less than six months old).
  • Complete undergraduate and graduate transcripts.
  • For Athletic Trainer positions, a copy of your Athletic Training Certification (numbered) from NATABOC certificate.
Only if you are unable to upload the required documentation within the application, you may submit the requested documentation in one of two alternative ways (duplicate submission is not necessary):
  • Email documents to: .
  • Mail all documents in a single envelope to:

Celina Arsenault
Human Resources Department
Academy District 20
1110 Chapel Hills Drive
Colorado Springs, CO 80920
No other documents will be accepted. Thank you for not uploading and submitting any additional materials.
Please identify your interest in specific positions on the Preferences page of the online application. Please direct all inquiries via the email address indicated on the posting.
Email Contact: steve.endicott@asd20.org Time Line Application Deadline: April 23, 2018 03:00 PM Position Begins: April 30, 2018

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online